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Managed IT support for businesses
Managed IT support for businesses
Managed IT support for business computers, servers, networks, email, printers and remote access. We provide remote assistance and on-site support by arrangement, with an agreed scope and service schedule.
Description
Managed IT support for businesses
Managed IT support for business servers, networks, VPNs, workstations and applications. We agree on maintenance, updates, monitoring, request handling and site visits based on your infrastructure and support requirements.
For retail businesses, our shop and retail chain support service covers remote assistance, engineer visits and coordination with your central IT department.
What is included in the managed IT support
- Servers Windows Server and Linux: roles, backups, updates.
- Networks and branches: setting up routing, VPN between offices, Wi-Fi, segmentation.
- Cybersecurity: antivirus, update policy, access control, audit.
- Workplaces: Windows 10/11, Microsoft Office, drivers, printing and scanning.
- Network printers / MFPs: print queue, secure printing, scan to folders / mail.
- 24/7 Monitoring and SLA Response: Preventive maintenance and Rapid Repairs
What Employees Receive When Signing a Contract
After signing the contract, each employee receives a ready-made IT package for work. Thanks to this, work becomes comfortable, and access to services is safe:
Business email
Domain mail with anti-spam, calendars and mobile access for employees.
VPN clients
Secure remote access to office resources from laptops and smartphones.
Microsoft Server RDS
Remote desktop to access 1C, files and applications from anywhere.
Business Benefits
Less downtime
Through prevention and monitoring, accidents are prevented before they occur.
Transparent budget
Fixed subscription without “surprises” and hidden costs.
Security of data
Access regulations, backups and quick recovery mechanisms.
How is the connection to subscriber service
- Audit: An inventory of servers, networks, and workplaces.
- Work plan: priorities, regulations, SLA and risk map.
- Restoring order: updates, backup, security.
- Operation: monitoring, HelpDesk, monthly reports and recommendations.
Frequently Asked Questions (FAQ)
What is included in the subscription service?
Servers, networks, VPNs, security, job support, corporate email, and 24/7 monitoring.
How much does IT maintenance cost?
The cost depends on the number of workstations and servers. Therefore, we select the optimal package for business tasks.
Can I connect only the server or only the workstations?
Yes, individual packages are possible: only the server, only users or a full complex.
Also useful: VPN setup, MikroTik routers, Macroscop VMS, Windows Server RDS, Exchange Server 2019.
With us, your business works without interruptions: subscription service of companies and support that you can trust.
