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CCTV system maintenance
CCTV system maintenance
CCTV maintenance for cameras, recorders, storage and network connections. We inspect the system, check image quality and recording, resolve faults and agree on a maintenance schedule.
Description
Video surveillance services in Astana, Almaty and Kapchagai
KICCo maintains CCTV systems in Astana, Almaty and Konaev. We diagnose cameras, recording devices, servers and cable connections, configure remote access and connect branch systems where required.
Our video surveillance services
Maintenance
Scheduled examinations, diagnosis and prevention of cameras.
Repair and adjustment
Recovery of faulty cameras, DVR, cable lines.
Branch connectivity
Unified video surveillance system for several cities.
Remote access
Control through the Internet and mobile applications.
Integration with ACS
Combining video surveillance with access control systems.
Problems that are addressed to us
We investigate faults such as missing images, recording gaps and failed remote connections, then agree on the repair or configuration work needed.
The security camera stopped working.
Check the power, cable, PoE port and settings – restore without unnecessary replacement of equipment.
DVR or NVR does not write an archive.
Diagnose the hard drive, recording schedule and recorder settings.
Image missing after thunderstorm or power surge
Checking the power supply, PoE switch and communication lines, restoring the operation of the cameras.
It does not open remote viewing from the phone.
Check the Internet channel, application, access rights and recorder settings.
The picture is cloudy or hanging.
Check cable, network load, video stream settings and camera resolution.
No service company after installation
We take on the planned maintenance of systems installed by other contractors.
Where video surveillance services are most often ordered
- Offices and business centers – control of employees and customers.
- Residential complexes – the safety of residents and parking lots.
- Schools and kindergartens provide round-the-clock protection for children.
- Malls and shops – prevention of theft and control of cash registers.
- Government agencies – connection to the police department.
How much does video surveillance service cost?
The cost depends on the number of cameras, the condition of the equipment, the remoteness of the object and the format of service – a one-off site visit or ongoing support under a contract.
One-off site visit
Diagnostics and repair of a specific malfunction – camera, cable, recorder.
Scheduled contractual services
Regular inspections, prevention, priority site visits in case of breakdown.
Facilities with multiple branches
A single contract for the maintenance of a network of facilities in different cities.
The exact cost is called after a short consultation – write us the number of cameras and the city of the object.
Implementation and support
Our engineers take over the design, configuration and round-the-clock CCTV support. We unite branches of companies, configure remote access and integration with ACS. We also recommend:
Operational Control Centre – Operational Control Centre,
Access control,
Macroscop ST.
Frequently Asked Questions (FAQ)
How much does the service cost?
The cost depends on the number of cameras and the complexity of the object. We offer flexible tariffs for residential complexes, business and government agencies.
Is it possible to connect offices in different cities?
Yes, we combine branches in Astana, Almaty, Kapchagai and other regions into a single video surveillance system.
What’s included the maintenance?
Equipment diagnostics, camera repair, software update, remote access configuration.
Do you work with residential complexes and schools?
Yes, we serve residential complexes, schools, kindergartens and shopping facilities.
What happens if the security camera stops working?
Contact us – we go for diagnostics, check the power, cable and settings, restore work without unnecessary replacement of equipment.
Order video surveillance service in Astana, Almaty and Kapchagai – we will ensure reliable operation of CCTV 24/7!
KICCo — Innovation. Quality. Responsibility.
